General Terms and Conditions for Customers (GTC) and Customer Information

These General Terms and Conditions (GTC) shall represent the exclusive basis for any legal relationships between

Supreme Replicas GmbH
(“Supplier” in the following)
Wilhelminenhofstr. 83-85
12459 Berlin
Managing Director: Roman Matthesius
District Court Charlottenburg, HRB Nr. 118955B
Phone: 0049-(0)30-400446 70
Fax: 0049-(0)30-400446 79
E-mail: support@supremereplicas.com

and its customers which are constituted via the online shop SUPREME REPLICAS with the URL www.supremereplicas.com or via catalogues issued by the Supplier, or via e-mail, fax, letter and phone, or any other means of communication.

The GTC serve to comply with all legal requirements regarding the information of the Customer. Any customer information will be provided to the Customer as part of the GTC in written form (e.g. letter, fax, e-mail). Moreover, the Customer can also print or save the GTC free of charge. Please mark the text in order to do so and save it to your computer or print it out directly. The Supplier also refers to the data protection guidelines and the respective privacy policy statement.

1. General Information

1.1. Within the meaning of these General terms and Conditions customers shall be regarded as consumers, exclusively. According to § 13 BGB consumers shall be natural entities with whom business relationships are started without a commercial, independent or freelance activity to be ascribed to them.

1.2. These General terms and Conditions shall apply in the version applicable at the time of placing the order.

1.3. These General terms and Conditions shall not apply to businessman. According to §14 BGB, businessmen within the meaning of the present terms shall be natural or legal entities or partnerships of legal capacity with whom business relationships are started and who exercise a commercial, independent or freelance activity. Separate terms and conditions shall apply to orders made by businessmen and be sent to you by the Supplier on request.

2. Conclusion of Contract, Available Languages and Recordal of Contract Information

2.1. Supreme Replicas GmbH, Wilhelminenhofstr. 83-85, 12459 Berlin, represented by the Managing Director Roman Matthesius and registered under the commercial register number 118955B at the District Court Berlin-Charlottenburg, shall be the Supplier and contractual partner for any order placed by the Customer.

For orders placed at the part of the webshop which can be accessed through the use of the URL “http://www.supremereplicas.com/de”, the language available for the conclusion of a contract is German. For orders placed at the part of the webshop which may be accessed through the use of the URL “http://www.supremereplicas.com/en” the language available for the conclusion of a contract is English.

2.2. The presentation of the goods in the online shop does not represent a binding offer by the Supplier but a request to the Customer to submit such a binding offer.

2.3. Orders placed by the Customer represent a binding offer to conclude a purchase contract with regards to the goods ordered. By clicking on the button “SEND” at the end of the order transaction in the online shop the Customer places such an order to purchase the goods in the shopping cart. By doing so, the Customer also accepts these General Terms and Conditions as being exclusively applicable to the legal relationship with the Supplier.

2.4. The Supplier shall confirm the receipt of the Customer’s order in written form (e.g. fax or e-mail) and inform him on the contractual details. This confirmation of receipt shall not represent a binding acceptance of the order but merely serve to inform the Customer that their order was received by the Supplier.

2.5. A purchase contract shall come into effect by the Supplier sending a confirmation of order to the Customer within three workdays after receipt of the order, or by shipping the ordered goods to the Customer.

2.6. The data relevant to the order placed by the Customer is recorded by the Supreme Replicas GmbH. As described under clause 2.4., the Customer is informed of the relevant data pertaining to the order placed in written form, e.g. by means of an e-mail, which may be printed out and/or saved by the customer.

2.7. Please note that the Customer bears responsibility for complying with the applicable national and local laws regarding weapons. The Customer shall refrain from ordering any objects from our shop that are prohibited by law in the country of delivery or for which he would need a special permit which he does not have.

3. Prices and Conditions of Payment

3.1. The prices listed in the online shop of the Supplier are final prices containing all price components including taxes (e.g. value added tax).

3.2. Additional delivery and shipping costs are available at http://www.supremereplicas.com/en/support/information-on-orders-payment-and-returns.

3.3. The Customer can choose between the following payment methods for any order and delivery within Germany: cash on delivery (only standard shipping)
credit card (VISA, Mastercard, American Express)
advance payment via bank transfer, cash payment or Paypal (only standard shipping, only by phone or e-mail)

3.4. The Customer shall bear any fees resulting from a bank transfer or PayPal payment in addition to the final price and the delivery and shipping costs.

3.5. The customer shall bear any fees resulting from a cash-on-delivery payment to the shipping company DHL (Deutsche Post AG) (http://www.supremereplicas.com/en/support/information-on-orders-payment-and-returns) in addition to the final price and the delivery and shipping costs.

3.6. Orders and/or deliveries outside Germany can only be paid in advance or by credit card.

3.7. A hire purchase or a purchase on approval is not possible. The legal right of withdrawal shall remain unaffected thereby.

4. Delivery, Transfer of Risk, Retention of Title

4.1. The delivery shall be effected by shipping the goods to the delivery address indicated by the Customer. Standard shipping will be carried out by the DHL parcel service (Deutsche Post AG).

4.2. As a rule, the Supplier shall send the goods ordered within 24 hours (but no later than within five workdays)
after receipt of payment, if the Customer opted to pay in advance (bank transfer, cash payment or Paypal) or by direct debit; after the conclusion of the contract, if the Customer opted to pay cash on delivery.

4.3. If the Customer opted to pay via credit card the Supplier shall initiate the payment on the day of shipping.

4.4. The delivery of the goods shall be at the risk of the Supplier. The risk of accidental loss or accidental deterioration shall transfer to the customer upon the handover of the goods; this includes mail order purchases.

4.5. The goods shall remain the property of the Supplier until the purchase price has been paid in full.

5. Warranty

5.1 The Supplier asks the Customer to immediately complain about any obvious material or manufacturing defects on the goods ordered, including damages in transit. Not complaining immediately shall not, however, have any effects on the Customer’s legal rights.

5.2. For any other defects arising within the legal period of warranty, the legal demands for re-fulfillment, correction of faults or additional deliveries shall apply according to the Consumer’s choice, or – when the particular legal conditions are given – the more far-reaching claims to depreciation and withdrawal, or to indemnification, including the compensation of the damage as well as the compensation for wasted efforts.

6. Cancellation Policy

6.1. Right of Withdrawal

You have the right to cancel your declaration of contract without stating a reason within fourteen (14) days in written form (e. g. letter, fax, e-mail) or – if you received the goods before expiry of the term – by returning the goods. The stated period of time starts on receipt of this information in written form, however not before receipt of the goods by the consignee (for recurring consignments of similar goods not before receipt of the first part-delivery), and also not before performance of our obligation of information according to Article 246 § 2 in association with § 1 Abs. 1 und 2 EGBGB as well as our obligations according to § 312g section 1 sentence 1 BGB in association with Article 246 § 3 EGBGB. To comply with the stated period of time it is sufficient to dispatch the cancellation or the goods in time.

The cancellation has to be send to:
Supreme Replicas GmbH “Retour”
i. d. Rathenauhallen, Geb. 5
Wilhelminenhofstr. 83 – 85
12459 Berlin
Germany
Fax: 0049-(0)30-400446 79
E-mail: support@supremereplicas.com
Internet: www.supremereplicas.com

The right of withdrawal does not apply to contracts for the delivery of goods which are either custom-made according to your specifications or that are clearly custom-tailored to meet your personal demands or which are, due to their properties, not fit for reshipment.

6.2. Consequences of Cancellation

In the event of an effective cancellation the mutually provided goods and services shall be returned and, if applicable, any benefits enjoyed (e. g. interest) surrendered. In case you cannot return or surrender the received goods and services as well as benefits enjoyed (e.g. benefits from usage) in total or in part or only in deteriorated condition, you have to, if applicable, provide compensation insofar. For the deterioration of the goods or for benefits enjoyed this only applies insofar as the use or the deterioration of the goods is due to a handling of the goods which exceeds the testing of the properties and the functionality. “Testing of the properties and functionality” means examining and trying out the goods as it is possible and usual to do for instance in a retail shop. Goods that can be dispatched as parcels have to be returned at our risk. You have to bear the ordinary costs of return if the goods received are in conformity with those ordered, and if the price of the goods returned does not exceed an amount of 40 Euros, or if in the case of a higher price of the goods you have not yet performed the service in return or any partial payment as agreed upon by contract at the point in time of revocation. In any other case the return of the goods is exempt from charges. Goods that cannot be returned as parcels will be collected from your address. Obligations for refunding of payments must be fulfilled within 30 days. The stated period of time starts for you with the dispatch of your declaration of cancellation or of the good, for us with their receipt.

6.3 Agreement on the costs for the return of goods

Should you choose to exercise your right of withdrawal, you have to bear the ordinary costs of return if the goods received are in conformity with those ordered, and if the price of the goods returned does not exceed an amount of 40 Euros, or if in the case of a higher price of the goods you have not yet performed the service in return or any partial payment as agreed upon by contract at the point in time of revocation. In any other case the return of the goods is exempt from charges.

End of Cancellation Policy

7. Data Protection

7.1 The use of personal data provided by the customer shall be carried out in compliance with the provisions of the Federal Data Protection Act (Bundesdatenschutzgesetz, BDSG) and the Telemedia Act (Telemediengesetzes, TMG).

7.2. Personal customer data shall only be collected insofar as the Customer voluntarily provides such data by using the online shop. Personal data shall only be processed and passed on to third parties if such action is necessary to fulfill the contract between the Supplier and the Customer. Accordingly, the data shall be provided to the shipping company and – if necessary – to the bank processing payment. Beyond that, none of such details shall be passed on to any third party.

7.3. The Customer shall be entitled to information about their stored data free of charge as well as a right to rectification, refusal of access or deletion of their data where appropriate.

7.4. Unless the Customer revokes their consent, the Supplier shall be permitted to use the customer usage data for advertising, market research, and as seen fit, to create user profiles under a pseudonym-based username within the scope of the goods and services offered.

7.5. The contents of the data protection information as stipulated in No. 7 shall be available to the Customer under http://www.supremereplicas.com/en/support/privacy-policy at any time.

7.6. For questions regarding the collection, processing or use of personal data and for information, amendment, blocking or deletion of data and the revocation of consent granted the Customer can contact the Supplier under the address given above.

8. Final provisions

8.1. This agreement is governed by the laws of the Federal Republic of Germany excluding UN sales law. The applicability of binding legislation of the state in which the Customer is habitually resident shall remain unaffected by this choice of law.

8.2. Should individual provisions of these General Terms and Conditions be or become null and void, the validity of the remaining provisions shall remain unaffected thereby.

Berlin, August 2011 © Supreme Replicas GmbH